Choose or Bring a Dispute

1. Choose a case and read the shared facts. If a facilitator assigned a case or role, follow that assignment. Otherwise, choose what you want to practice.
2. Act as the mediator. Published cases keep party instructions out of your brief. When you create or upload a custom case, you can see both profiles, so you already know information that would otherwise be hidden.
3. Expect guarded replies, disagreement, and gradual disclosure. Use questions and substantive discussion to work through resistance. Agreement, partial agreement, and a reasoned impasse can all support learning.
4. Each session allows 30 of your turns, with up to 2,000 characters per message. Press Enter to send or Shift + Enter for a new line. Open Scoring Rubric below to see how your practice is assessed.
5. Download your transcript at any time. This site does not save conversations or feedback. Refreshing, closing, or leaving this page can lose your work. AI processing is subject to the provider’s data policies. Short-lived usage counters contain no conversation or review text.
6. Feedback is an AI practice assessment, not an official grade or professional judgment. If you are taking part in a course or training, follow its requirements for reflection and sharing your files.

Eight equally weighted skills. Scores reflect demonstrated behavior, not politeness, conversation length, or whether a deal was reached.

Opening & Process

Explain the role, ground rules, participation, and voluntary nature of mediation.

Neutrality & Ethics

Maintain impartiality, boundaries, fairness, and party self-determination.

Listening & Reframing

Reflect meaning and emotion accurately without endorsing allegations.

Issue Identification

Clarify the disputed facts and organize issues without assuming agreement.

Interests & Needs

Use purposeful questions to uncover the concerns beneath stated positions.

Option Generation

Help parties develop and examine options without imposing your own solution.

Negotiation Support

Test feasibility, reciprocity, and voluntary movement through resistance.

Closure & Agreement

Clarify accepted terms, unresolved issues, next steps, or an appropriate impasse.

How Scores Work

• 0 — The observed approach was seriously ineffective or inappropriate.
• 1 — The skill was attempted, with major gaps or counterproductive choices.
• 2 — Some useful elements appeared, but important gaps remained.
• 3 — The skill was demonstrated competently, with clear room to improve.
• 4 — The skill was applied effectively and consistently to the case.
• 5 — The skill was applied precisely, consistently, and responsively to the case.
• Not Observed — There is not enough evidence to score this skill; it is excluded from the total.

Unobserved skills are excluded from the total. A short session may provide only limited evidence.